E-Learning

IMD

A computer screen showing a presentation slide titled 'How to make the customer experience fun or pleasurable.' The slide features a smiling woman with glasses, surrounded by blue and orange circles labeled 'Happiness,' 'Belonging,' 'Care,' 'Peace of mind,' and 'Achievement,' with the latter hovered over by a cursor. The slide includes a logo for IMD at the bottom left and an arrow labeled 'Next' on the right.

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